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Privacy Policy


Anglia Components plc is committed to preserving the privacy of all visitors to our websites. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

By visiting or placing an order to purchase goods or entering a website promotion or competition or registering with us to receive newsletter updates, brochures or similar or using any service on this website, you consent to the collection, use and transfer of your information under the terms of this policy.


Anglia Components plc is the controller and responsible for your personal data (referred to as “Anglia”, “we”, “us” or “our” in this privacy policy.

We have appointed two managers who are responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact them using the details set out below.

Contact Details

Our full details are:

Full name of legal entity: Anglia Components plc (Co. No.: 04233823)

Data Responsibility: Quality Manager or Operations Director

Email address: GDPR@anglia.com

Postal address: Sandall Road, Wisbech, PE13 2PS

Telephone number: 01945 474747

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.



Information that we collect from you


When you visit, create an account, contact us, subscribe to any publication, place an order for goods or use any other service through our websites you may be asked to provide certain information about yourself. We may also collect information from you about your usage of our website via recognised IP tracking solutions as well as from any correspondence you have with us.

The types of data we may collect includes:

  • Identity data including your name, any username or similar identifier, and title;
  • Contact details including billing address, delivery address, email address and telephone numbers;
  • Financial data including bank account and payment card information;
  • Transaction data including details about payments to and from you and other details of the products and services you have purchased from us;
  • Technical data including internet protocol (“IP”) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites;
  • Profile data including your username and password, purchases or orders made by you, your commercial interests, preferences, feedback and survey responses;
  • Usage data including information about how you use our website, products and services;
  • Marketing and communications data including your preference in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share “aggregated data” such as statistical or demographic data for any purpose. This data may be derived from your personal data but is not considered to be personal data because it does not directly or indirectly identify you. However, if we combine or connect aggregated data with your personal data so that it can identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

Failure to provide personal data

Where we need to collect personal data by law, or under the terms of a contract with you and you fail to provide data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


Use of your information


We will only use your personal data when the law allows us to. Most commonly, we will use your personal data for the following purposes:

Use of Personal Data

Lawful  basis  for processing


Where we need to perform the contract we are about to enter into or have entered into with you, to complete and fulfil purchases of products and services, and to execute transactions in relation to processing payments, orders, invoicing, statements and overall to manage your accounts


To administer and personalise Anglia websites and business for you by presenting products, marketing messages, commercial offers, and content tailored to you

Legitimate Interest

To    provide    you    with    non-marketing     commercial communications

Legitimate Interest

To provide you with information about our products or
service offerings

Legitimate Interest

We may email you in response to your enquiries and to fulfil your requests, such as to provide you with data sheets or other information

Contract and/or Legitimate Interest

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

Legitimate Interest

To  send  you  marketing  communications  such  as newsletters, in accordance with your communication preferences. If you have provided consent for this we may also send you marketing communications related to third party businesses that we believe may be of interest to you


To deal with any enquiries or complaints made by or about you relating to Anglia or any of its websites


To carry out audits to ensure security is set to prevent criminal activity such as fraud and to improve the user experience on Anglia websites

Legitimate Interest

To perform data analysis for marketing and analytics purposes to identify usage trends and to determine the effectiveness of promotional campaigns used to expand Anglia business activities

Legitimate Interest

Where we need to comply with a legal or regulatory obligation

Legal obligation


Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email, post or text message. You have the right to withdraw your consent to marketing at any time by contacting us.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to invoice you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our goods or services and to notify you occasionally about important changes or developments to the website or our goods or services. We might also use your information to let you know about other goods, services and promotions which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. You will be invited to set your preferences for this contact. If you change your mind about being contacted in the future, please let us know by visiting our website Anglia-live.com and clicking on the Marketing Preferences link at the bottom of the page. This will provide you the opportunity to set your preferences or select those you no longer wish to subscribe to.


Disclosure of your information

  We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We may share your personal data as set out below for the purposes set out in paragraph 2 above.
  3.1 We may employ other companies to provide services for us, including for example, processing of credit card payments. These companies have access to the personal information needed to perform their functions and not for any other purpose. In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html.
  3.2 If our business enters into a joint venture with or is sold/transferred to or merged with or a substantial part of it is sold/transferred or merged with another business entity, your information will be disclosed to our new business partners or owners who may use your personal data in the same way as set out in this privacy notice.
  3.3 Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

International Transfers


We do not transfer your personal data outside the European Economic Area (“EEA”)




Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy policy of each website you visit which collects personal




When you visit our website we may store some information (commonly known as a "cookie") on your computer. Cookies are small files of information which use a unique identification tag and are stored on your device as a result of using our website or other services we provide to you. A number of cookies we use last only for the duration of your session and expire when you close your browser. Other cookies are used to remember you when you return to our website and will last for longer.

A cookie helps you get the best out of our website and helps us to provide you with a more customised service.

We use cookies so that you do not have to re-enter your details each time you visit our website and we can track how our website is used. This enables us to improve and update our content, store your preferences, customise elements of the layout and/or content of our website for you and collect statistical information about how you use our website.

Many browsers will automatically accept cookies but you can amend your browser settings to prevent that or to notify you each time a cookie is set. More information about cookies and how to block cookies across different types of browser is also available at www.allaboutcookies.org. You should note however that certain parts of our website are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies. Please refer to our cookies page for a full list and description of the cookies we use and the general purpose we use them for, any changes to the cookies we use will be posted on the cookies page.


Use of Forums or Chat Rooms

  Our website may from time to time include chat rooms, forums, message boards, and/or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.

Security and data retention


We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We have put in place procedures to deal with any
suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Any concerns regarding data protection should be reported in the first instance to GDPR@anglia.com.

We will retain your information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


Your rights

  You have the right to:
  • access your personal data (make a “subject access request”);
  • request that we correct or complete any incomplete or inaccurate data
    that we hold about you. Although we may need to verify the accuracy of
    the new data you provide;
  • request that we delete your personal data. However, we may not be
    able to comply with your request for specific legal reasons which we will
    provide at the time of your request;
  • object or request a restriction of processing your data;
  • request the transfer to you or a third party of your personal data which is
    automated information; and
  • withdraw your consent where we are relying on your consent to process
    your personal data.

Changes to our privacy policy

  Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail or website notification.

Contact & Support

Customer Relations & UK Sales:
+44 (0)1945 47 47 47
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*UK & Eire only. Orders of £30 and below excluding VAT will be levied a handling charge of £4.95 + VAT. Customers will be contacted prior to despatch if exceptional circumstances affect the cost of delivery.
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